Case Study - PEOPLESERVE - Donor Management CRM
We partnered with PWDS Data Solution (UK) to build PEOPLESERVE A modern, web-based CRM designed to streamline donor and stakeholder management for non-profit organizations through intuitive workflows and secure data access.
Client: PWDS Data Solution (UK)
Year: 2025
Project Stats
- Increase in donor engagement
- 150%
- Reduction in admin time
- 60%
- Stakeholders managed
- 10K+
The Challenge
Non-profits often struggle with fragmented donor data and inefficient communication tools. PWDS Data Solution (UK) aimed to deliver a solution that centralized all donor and stakeholder information while making it easy to access, categorize, and report on crucial data.
The Solution
We developed PEOPLESERVE©—a secure, web-based donor management CRM featuring centralized contact management, stakeholder tracking, custom categorization, and a self-service donor portal. The interface is built for ease of use while offering powerful functionality for non-profit teams.
The Result
PEOPLESERVE© helped non-profit clients increase donor engagement by 150%, reduce administrative workload by 60%, and manage over 10,000 stakeholders efficiently. The self-service portal has also improved donor satisfaction by offering transparency and control.
Technologies Used
Built with .NET Core and React for a fast, secure experience, PEOPLESERVE© utilizes Azure for scalable cloud hosting and SQL Server for robust data storage. Security, automation, and intuitive design were core to its development.
PEOPLESERVE© has transformed how our clients engage with donors and stakeholders. The platform's flexibility and ease of use make it an invaluable tool for mission-driven organizations.